SIMPLICIT® services is a suite of managed IT services that offers businesses a way to simplify their IT. Proactive management combined with leading edge software and services minimizes downtime and helps businesses keep their computer and network systems running at peak efficiency. By proactively addressing many common problems BANG will keep network systems running and available for the business users. Scheduled maintenance and planned upgrades will keep your network running smooth and more importantly make sure it is available for your users.
SIMPLICIT® Gold provides businesses with a simple easy plan with a fixed monthly rate for services and support.
SIMPLICIT® Pro brings award-wining availability and performance monitoring solution that brings structure to your day to day management, and instill a sense of calm within your IT Department.
Award-wining monitoring solution to instill a sense of calm within your IT Department.
SIMPLICIT® Silver combines a fixed rate monthly plan and pay as you go services.
SIMPLICIT® Gold provides a simple easy plan with a fixed monthly rate for services and support.
|Availability Performance and Predictive failure monitoring|
|Backup System Monitoring|
|Network Device Monitoring|
|Endpoint Protection Monitoring|
|Firewall Availability Monitoring|
|Email System Monitoring|
|Microsoft Patch Management||Option 1||Option 1|
|3rd Party Patch Management||Option 1||Option 1|
|3rd Party & Vendor Consulting||Option 1||Option 1|
|Remote Helpdesk Support 9x5||Paid 2||Paid 2|
|NBD Onsite Service Calls 9x5 (Montreal Region)||Paid 2||Paid 2|
|4 Hours On-Site Critical Service (Montreal Region) 9x5||Paid 2||Paid 2|
|Proactive Remote Maintenance||Paid 2||Paid 2|
|Network Health Assessment||Paid 2||Option 1|
|Annual CTO Performance Report||Option 1|
|Annual CTO Meeting||Option 1||Option 1|
|Preferred Project Rates||Paid 2||Paid 2|
|Preferred Service Rates||Paid 2||Paid 2|
|24/7 Emergency Access||Paid 2||Option 1||Option 1|
|Evening & Weekend Support||Paid 2||Option 1||Option 1|
|CONTINUIT® Services||Add-on 3||Add-on 3||Add-on 3|
|PRODUCTIVIT TM Services||Add-on 3||Add-on 3||Add-on 3|
|SIMPLICIT® IaaS||Add-on 3||Add-on 3||Add-on 3|
1 Option – This feature may be included in the service contract at an extra cost
2 Paid – This feature can be purchased either with a SIMPLICIT® Block or paid on an hourly basis
3 Add-on – This feature can be added to an existing contract or purchased as a separate contract
For more about the SIMPLICIT® suite of IT managed services, contact us today!
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